Project Services Lead

With a proven working knowledge and experience as a Project Manager in a technical, software supplier project delivery environment, the ideal person will have a good understanding of software delivery and Agile Scrum techniques, combined with strong customer facing and team leading skills.

The scope of the role covers Technical Project Management, Team Leadership and Scrum Master roles, in the support, planning, scheduling, budgeting, execution and delivery of multiple supplier projects and programmes within the Project Services team, with daily duties as follows:

• Lead the assigned Project teams to deliver software solutions in different industries against contracted scope, cost, and timelines, and to desired quality.

• Work alongside the Project Technical Leads to drive the configuration and deployment of the contracted software solution through the software lifecycle.

• Drive the onshore and offshore delivery teams daily using an established DevOps system and processes with daily stand-ups, cross team communication and facilitation of technical team tasks.

• Ensure that blockers to team progress are efficiently removed, leveraging Project Board and Executive management support as appropriate.

• Work with the DevOps System Administrator, Test Manager and the Technical Leads to track and report on progress weekly and monthly.

• Develop a motivated and empowered team that understands the schedule, timeline and challenges and who ‘own’ the end-to-end delivery.

• Manage the day-to-day relationship with customers and key stakeholders.

• Support the sales pipeline by working with colleagues to plan, define, and scope potential projects for bids and tenders, provide tender responses and produce bid collateral.

• Contribute to continual improvement within the Project Services team for processes/ tools/ standards for project delivery.

• Provide line management, support, and guidance to Project Managers and Project Coordinators within the Project Services team managing their own projects.

Essential

• Recent experience of working as a software supplier Project Manager or Scrum Master in a technical and cross-functional large-scale project implementation

• Strong functioning knowledge and use of the following tools:

o DevOps

o SharePoint

o MS Project

o MS Office

• An understanding of software delivery lifecycles, Scrum Agile techniques and testing

• Good communication, decision-making, organisational and customer facing skills

• Strong leadership skills with a proactive approach to building high performing teams

• Experience Project Managing both onshore and offshore multi-discipline teams

• A recognised current Project Management certification

• Full (preferably clean) Driving Licence

• Security Clearance obtainable (up to SC and NPPV3 level)

Preferred

• An understanding of the control room / CAD environment

• An understanding of ISO 9001 and ISO 27001 quality standards

• Bid management and/or bid creation, in particular responding to tender questions related to our project management approach, creation of the associated Statement of Work and Project Plan

Highly desirable

• Familiarity with Public Safety projects

• Familiarity with Defence/ Geospatial/ Mapping projects

• Working with Azure Cloud deployment projects

• Working with SAAS projects

Benefits

• 25 days Company Holiday  

• Hybrid Working  

• Life cover 4x salary  

• Perm Health Insurance

• Company Pension

• Virtual GP

• Achievement and Service awards